Frequently Asked Questions

Pick your vehicle, choose your dates, and confirm online. Payment runs through our secure checkout. You get an instant confirmation by email, and we follow up within two hours during business hours (09:00–21:00 EEST) with pickup details and a route briefing if you want one.

Two nights (covering three calendar days) for every vehicle in our fleet.

Visa and Mastercard through Shopify Payments, plus PayPal. Deposit refunds at return are issued back to the original card.

Yes — the full rental amount is charged at booking, the same way any online purchase works. No surprise final charge at pickup. The security deposit is separate: pay it online with your booking or leave a card hold at pickup, whichever you prefer. It is refunded within 5 working days of return.

Yes, and you choose how to handle it: pay it online when you book, or leave a card hold at pickup. If you pay it online, we do not ask for a credit card at pickup. Either way it is refunded within 5 working days of the joint return inspection, and always refunded in full if you cancel.

• Jimny × 4: €250
• Ford Ranger Wildtrak: €400
• CamperBuzz: €500

Yes — a mandatory one-time cleaning fee is added automatically at booking: €50 for Jimny models and €80 for the Ford Ranger and CamperBuzz. It covers a professional deep clean of the vehicle and rooftop tent after your trip, so every rental starts fresh.

The percentages below show what is retained from the rental fee. The security deposit is always refunded in full when a booking is cancelled.

• More than 30 days before pickup: 30% retained · 70% refund
• 30 to 15 days before pickup: 50% retained · 50% refund
• 15 to 5 days before pickup: 75% retained · 25% refund
• 5 days or less before pickup: 100% retained · No refund

If the cancellation is due to health issues or another force-majeure event — such as flight cancellations or natural events — contact us: we can set the standard policy aside and look for new dates together, depending on the season and availability. We also recommend travel insurance for unexpected events.

Every booking includes third-party liability insurance, collision damage cover with a deductible, theft cover with a deductible, and 24/7 roadside assistance on the paved road network across mainland Greece and the main islands we serve. Cover applies only when the insurer's conditions are met — for example, it does not apply if the driver is under the influence of alcohol or drugs. Damage occurring off the paved road network is not covered and is charged to the driver, and damage caused by improper use or misuse may not be covered.

The deductible (excess) for vehicle damage and for theft is €1,000 for the Suzuki Jimny models and €1,500 for the Ford Ranger Wildtrak and the CamperBuzz. The security deposit does not limit this amount. Zero Excess is not offered as a standard product or pickup upgrade. If you would like to ask about reducing the excess, contact us before your trip — requests are considered individually and cannot be guaranteed.

Yes — 24/7, included in every booking, on the paved road network across mainland Greece and the main islands we serve. Roadside assistance does not cover incidents off the paved road network; any recovery, towing or related cost there is charged to the driver. One phone number, real people, no offshore call centre.

Stop, make sure everyone is safe, call the local police if anyone is injured or another vehicle is involved (112 in Greece), and call us immediately. We guide you through the steps, send roadside assistance if needed, and handle the paperwork.

Yes. Accessible unpaved roads are permitted, but damage occurring off the paved road network is not covered by the insurance and is charged to the driver. Roadside assistance is not covered off the paved road network either, so any recovery or related cost there is also charged to the driver. If you're unsure whether a road is suitable, please ask us before you set off.

Yes. We include one second driver in every direct booking — no extra fee. They must hold a valid license and be present at pickup with their ID.

At pickup we ask for two documents from the main driver (and any second driver):

1. A valid driving license. EU category B is accepted. Non-EU licenses must be in Latin characters or accompanied by an International Driving Permit (IDP).
2. An identity document. ID card for EU residents, passport for non-EU.

Minimum two years of driving experience required.

The minimum driver age is 21 for every vehicle in our fleet — Suzuki Jimny, Ford Ranger Wildtrak and CamperBuzz.

Yes — to most major ferry routes within Greece. Tell us at booking which islands you plan to visit so we can confirm ferry-line eligibility and brief you on overnight ferry crossings.

Our rentals are scoped for travel inside Greece. Cross-border trips can be arranged on request — they require an additional cross-border insurance supplement and a small administration fee. Tell us at booking and we will confirm the supplement before you decide.

Every vehicle gets the same generous allowance: 250 km per day, averaged over the trip. Over the allowance, we charge €0.20 per extra kilometre. Most overlanders never hit the limit — Greek mountain roads are slow on purpose, and the best stops happen close together.

Avoid declared off-limits areas, such as military zones or active wildfire areas, and roads that are not suitable for the vehicle. Accessible unpaved roads are permitted, but damage occurring off the paved road network is not covered by the insurance and is charged to the driver. If you're unsure about a route, please ask us before you set off.

Every booking includes the rooftop tent and mattress, a fridge or cooler (depending on the vehicle), a gas stove with gas, a camping kitchen kit, everything you need to make coffee — including the coffee to get you started — a folding table, two camping chairs, a fire extinguisher and a first-aid kit. The exact kit for each vehicle is listed on its page.

At organised campsites and designated overland stops. Greece has a strong network of both — coastal, mountain and lakeside — and many stay open all year. With your booking you receive our curated list with coordinates, facilities and opening months, plus a route briefing that keeps you on the right side of Greek camping rules. If a spot you have in mind is not on the list, ask us before you drive there.

Soft-shell tents (Crow's Nest, most Jimnys): three minutes solo, ninety seconds with two people. Hard-shell tents (Hawk's Nest): under sixty seconds — pop, climb, sleep.

Two adults comfortably on all models. The hard-shell V2 fits two adults plus one small child. The Ford Ranger and CamperBuzz can carry an additional ground tent on request for groups of three or four.

The mattress is included and stays in the tent. Bring your own bedding — a sleeping bag, or a duvet and pillows, whichever you sleep better in. Two inflatable pillows are available on request if you would rather not pack them.

A gas stove with gas, small camping pots and pans, two sets of cutlery, two plates, two mugs, a coffee-making kit with a first supply of coffee, basic spices, and a washing-up kit. Restock anything else at any Greek supermarket — we send you a starter list with the booking.

Two bases near Athens:

• Agios Stefanos — 30 minutes from Athens International Airport via the Attiki Odos toll road
• Marathon — east coast, ideal if you are starting your trip along the northern Athens beaches or heading to Evia

Airport pickup and return are also available as paid add-ons (€30 each way).

On request, yes — we can arrange point-to-point delivery within the Athens area for an additional fee. Tell us your hotel address at booking and we will confirm the supplement.

Our service hours are 10:00 to 20:00, every day. Bookings run on 24-hour cycles: you return the vehicle at the same time you picked it up. So if you collect at 15:00 Monday, your two-night rental is due back at 15:00 Wednesday. Pick a pickup time that fits your trip — anything inside our service window works.

About 40 minutes for the first booking — we walk through the vehicle, the tent, the gear, and your route. Returning guests can usually be on the road in 20 minutes.

• Driving license (and IDP if non-EU)
• ID or passport
• Credit card in the main driver's name for the deposit hold — not needed if you paid the deposit online
• If a second driver: their license and ID

Bring the vehicle back to the same base, with the same gear, by your return time. We do a 10-minute joint inspection: vehicle, tent, gear, fuel. Fuel: return at the same level you got it. If anything is broken or missing, we discuss it on the spot — no surprises after you have left.